Effective Date: October 2, 2026
1. Information According to Applicable Law
Business Name: lilahennnussergbr
Legal Business Name: LiLA Henn-Nusser GbR
Business Address:
Prälat-Kreutz-Straße 3
76646 Bruchsal-Untergrombach
Germany
VAT Identification Number:
DE267535871
2. Contact Information
Telephone: 4972579300001
Email: Info@lilahennnussergbr.shop
Live Chat Support: 24/7
Business Hours:
Monday – Friday, 9 AM – 5 PM CEST
Time Zone:
Central European Summer Time (CEST)
3. Business Activity
We operate an online store offering lighting accessories to customers within Germany.
We currently offer free shipping throughout Germany.
4. Payment Information
The accepted payment method on our website is:
Stripe
Payments are processed through the applicable payment-processing infrastructure provided by Stripe.
5. Shipping Information
We currently ship within Germany.
Shipping Cost: Free
Handling Time: 1–2 business days
Transit Time: 3–4 business days
Total Estimated Shipping Time: 4–6 business days
We currently do not offer international shipping outside Germany.
6. Returns and Refunds
We offer free returns for eligible orders within Germany.
Return Window: 30 days from receipt of the order
Eligible refunds are generally processed through the original payment method.
Refund Processing Time: 4–6 business days after approval and processing.
Additional conditions may apply. Please refer to our Return Policy and Refund Policy for complete information.
7. Consumer Dispute Resolution
We aim to resolve customer concerns directly and efficiently.
If you have a question, complaint, or dispute concerning an order or our services, please contact us using the contact information provided above so that we can review the matter.
Any mandatory consumer rights and applicable dispute-resolution requirements remain unaffected.
8. Liability for Content
We make reasonable efforts to ensure that the information published on our website is accurate and kept up to date.
However, we cannot guarantee that all website content is always complete, accurate, or free from errors.
We reserve the right to correct or update website content when necessary.
9. Liability for External Links
Our website may contain links to third-party websites or services.
We do not control the content or practices of external websites and are not responsible for their content or privacy practices.
The responsibility for content on linked third-party websites rests with their respective operators.
10. Copyright and Intellectual Property
Unless otherwise stated, the content published on our website, including text, graphics, images, product information, logos, and other materials, is protected by applicable intellectual property laws.
The unauthorized reproduction, modification, distribution, publication, or commercial use of website content is not permitted without appropriate authorization.
11. Changes to This Legal Notice
We may update this Legal Notice when necessary to reflect changes to our business, website, contact information, or applicable legal requirements.
Any updates will be published on this page.
12. Business Information
Business Name: lilahennnussergbr
Legal Business Name: LiLA Henn-Nusser GbR
VAT Number: DE267535871
Contact Number: 4972579300001
Business Address: Prälat-Kreutz-Straße 3, 76646 Bruchsal-Untergrombach, Germany
Support Email: Info@lilahennnussergbr.shop
Live Chat Support: 24/7
Business Hours: Monday - Friday, 9 AM - 5 PM
Time Zone: Central European Summer Time (CEST)